Ecobank Uganda has relieved its high net-worth customers of the hustle of queuing in the banking halls by launching premier banking services.
Every new and existing customer who earns a salary of at least shs8 million, takes a facility of shs200 million from the bank or if they have shs100 million that they want to keep with the bank will automatically qualify for this service.
“However, if you come to us and ask for a premier banking account, we will offer it but you will pay for it because there is a host of benefits,” Timothy Kiyimba, the head of consumer banking at Ecobank Uganda said.
Grace Muliisa, the Managing Director at Ecobank Uganda said premier banking service will see customers get a number of benefits.
“This service will offer more than banking to our customers. Because we understand our customers and appreciate how valuable their time, businesses and families are, we are bringing to them value. This service will offer personalized banking which frees you from day today interaction with the bank because we will offer you a dedicated relationship manager whose role is to make sure they understand your financial requirements and will do exactly that,”Muliisa noted.
“We will also offer protection because we want you to feel protected, together with your wealth and family. We have worked with a couple of insurance companies and partners to ensure they provide this value to you. Protection will therefore come to you in form of life, property and wealth.”
She said with the new service, clients will receive priority treatment at the bank’s branches, call centres and digital channels but also gain access to exclusive events including networking opportunities, educational seminars and VIP experiences curated to enhance their personal and professional Iives.